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Rosenfeld Media Civic Design 2022

Civic Design 2022 brought together designers and researchers working across User Experience, Customer Experience, Service Design, and related disciplines who engage with the public sector. The conference addressed a growing need: many designers entering civic work are new to public sector culture, institutional structures, and operational frameworks. At the same time, civic design as a field is still evolving, with limited shared definitions and best-practice resources.

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Onur Koçan Featured Speaker at Rosenfeld Media Civic Design 2022

Onur Koçan, Founder of Studio Karun, was invited as a featured speaker at Civic Design 2022, organized by Rosenfeld Media — a global platform bringing together designers and researchers working at the intersection of User Experience, Customer Experience, Service Design, and the public sector.

About Civic Design 2022

Civic Design 2022 addressed a critical and growing need: as more designers move into civic and public-sector work, many face unfamiliar institutional cultures, governance systems, and operational frameworks. At the same time, civic design as a discipline continues to evolve, with limited shared definitions and structured best practices.

The conference provided a professionally curated and inclusive platform to:

  • Define and deepen the understanding of civic design

  • Explore measurable public impact through real-world case studies

  • Reflect on how design can shape the future of public institutions

Featured Talk

Understanding the Strategy for Civic Design in a Complex City: Istanbul

In his session, Onur Koçan examined why civic design has become an essential methodology for governments worldwide.

Drawing from his work in Istanbul, he discussed how public institutions can:

  • Increase their capacity for innovation

  • Strengthen system-level and strategic thinking

  • Integrate civic design models into service development processes

The talk emphasized how local governments particularly in developing contexts can adopt design-driven strategies to improve institutional performance, enhance citizen engagement, and generate long-term public value.

This engagement reflects Studio Karun’s ongoing commitment to bridging strategy, design, and public impact on a global stage.

Rosenfeld Media Civic Design 2022

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